Hey!
Just leave a comment below with your feedback on these 2 topics and anything else of course. Please note your full name so we know who to contact.
What types of promotions or sales would you like to see more of?
- Sitewide discounts or sales on specific product categories?
- Buy one, get one offers or bundled deals?
- Free shipping promotions or other incentives?
- Exclusive sales for loyal customers or email subscribers?
- What else? Maybe something we haven’t thought of yet!
Do you have any other feedback or suggestions for us?
- Are there products or services you'd like to see added?
- How can we enhance your shopping experience on our website?
- What do you love about etee? What could use some improvement?
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73 Comments
Anne Smith
May 11, 2025Admin
June 2, 2025Courtney Everard
August 19, 2024Two for one is a good deal.
Just straight discounts / sales on items are also good.
Your customer service is fabulous! Thank you.
The most prohibitive issue is cost - I love the products we use and would consider trying others, but the cost does make me cringe each time I order.
Larry Greene
May 25, 2024How about new customer referral incentives? Of course BOGO, free shipping, spend x amount and get y free. All good stuff.
Men shave products. Bring back the shave soap bar, how about after shave cream. You know, man stuff ;). Pump spray deodorant (some dont do well with paste). Sink and tub heavy duty cleaner.
Thank you for asking !!!
Caroline Frost
May 13, 2024I love your plastic-free toilet cleaner and your shampoo bar… thanks for what you’re trying to do!
Laurie Blue
May 10, 2024I love so many of your products. I'm wondering what happened to the body butter. Will you ever be making that again? It was a great plastic-free body lotion.
Mary Ann
May 9, 2024Kelly Eynon
May 8, 2024As much as I love the packaging concept (and am aggressively moving away from plastic, so please don't resort to that), I must tell you my dish soap leaked everywhere.
I can forward photos of the shipping box etc if you'd like for your observation though I see you are aware of this.
Oh, and, all of the above 😁
Truthfully, and sadly, the pricing is prohibitive. Deals and free shipping certainly help on this end.
Many blessings. 🙏🏻
Sylvia Pedlar
May 8, 2024Kathy S.
May 8, 2024Gen Em
May 7, 2024Mary
May 6, 2024Your mission and customer service is second to none!!! Thanks for all you do to make our world safer and cleaner!
Lei Nakatani
May 5, 2024I had several problems with wax pods for the soap, but I think you keep trying to address the issue, which I appreciate. I imagine it is a challenging problem to deal with, when the pods break during the shipping.
I tend to buy things when the specific products I'm interested in go on sale.
Deborah Morse
May 5, 2024Erin Roper
May 4, 2024any other feedback: I would like to purchase your products at brick & mortar stores! I looked around your website and I googled and I couldn't find any info about brick & mortar stores; I love the toothpaste tablets, I will never go back to regular toothpaste in a tube; re: household cleaners, I wish all sizes of products were larger so I wouldn't have to buy multiple units, but I also see the benefit of the current sizes because it's small enough for a newbie to TRY and if they decide they don't like it, not too much was wasted; it would be awesome to see you expand into plastic-free makeup, or even just lip balm (non-petroleum jelly based)
Tosha Clark
May 4, 2024Would love to see lip balm with sunscreen added. I would also try zinc oxide based sunscreen in beeswax tube (great way to reuse my glass containers from chewpaste and body butter!)
I think a rewards program where you can bank points to get free item or a discount on order (including recurring orders). Love the free shipping as well.
Katie Prager
May 4, 2024Thanks for your good work!
Margs J
May 3, 2024Mary Adkisson
May 3, 2024We do like the toilet cleaner. it’s so satisfying to see it bubble up. Next up, i want to try the chew paste and dishwasher soap.
i’m always up for a good sale or free shipping;)
Sam
May 3, 2024larry greene
May 2, 2024I would like to see more male shave products. After shave. I know you had the shave cream bar for a while but not now.
The floor cleaner is ok. Maybe one that has stronger cleaning powers (I know hard to do without chemicals).
Love Etee and am so grateful for the team's continued hard work.
Jessica Muse
May 2, 2024Sophie Vadnais
May 2, 2024Free products promo are always a nice way to try a new product, this is how I feel in love with the vit.C serum ;-)
I also like by one get one free or other bundle types discount.
I really like your vit.C, face moisturizer and facial gel cleanser. I am not a fan of the sunscreen and I really, really wanted to like the shampoo & conditionner bars but it's not doing anything for my menoposal frizzy hair... even with the coconut cream conditioner. :-(
I would like to try the cleaning product, I'm pretty picky about these... waiting for a promo I can't resist or maybe free sample! ;-)
Thanks,
Sophie
Tracey Fuller
May 2, 2024Noemi Paredes
May 2, 2024In terms of improvement, the shipping and order process is okay, but you send too many emails/spam.
Nancy Fouts
May 2, 2024As far as offers go the BOGO free is always one of my favorites and bundles are great too. I also liked the gift certificates at Christmas time.
I would like to see more products such as compostable kitchen gloves, dishwashing rinse aid, compostable/biodegradable kitchen bags. Also what about offering cotton dish cloths, cotton napkins or even cotton drying mats? Or made from bamboo? Anything earth friendly I’m all in!
Thank you for letting me make suggestions. It’s so nice to see how much your company cares about our planet and being plastic free. Keep up your excellent work and offering such great products.
Socorro Alatorre
May 2, 2024Diane Ferrara
May 2, 2024Sue C
May 2, 2024It's a great company that I will continue to support. I agree there are a few too many emails.
Evelyn Munro
May 1, 2024Anne Pelak
May 1, 2024Deseri Cooper
May 1, 2024Jessica R
May 1, 2024Mary Peters
May 1, 2024Barbara Drew
May 1, 2024Meredith
May 1, 2024If you offered free shipping on smaller orders, I'd buy more often rather than waiting until I have need for multiple items, but I understand that you need to cover your costs. Periodic free shipping on small orders might encourage me, but honestly, it depends on the timing.
Overall, I love what y'all do and think many of your products work great--shampoo, deodorant (though the original version worked better for me, and I'm sad that you discontinued it), dental floss, washing machine cleaner, etc.
Linda Clark
May 1, 2024Tassie Masters
May 1, 2024Christine greek
May 1, 2024Maggie Pray
May 1, 2024For promotions I’d like free shipping. Also I get tooooo many emails from you guys. I’ve tried to unsubscribe or reduce frequency but hasn’t seemed to work.
Judy Olson
May 1, 2024Rachael Townsend
May 1, 2024Sara Gottman
May 1, 2024Ella A
May 1, 2024I would love to see etee certified by leaping bunny or PETA to support their cruelty free claims. I would feel more comfortable recommending etee products to friends with this in place. Thank you for your time!
Tami Copland
May 1, 2024Cynthia
May 1, 2024I love all of the products I’ve purchased so far. The one thing I would love to see is body lotions.
I love what your company is doing for reducing plastic use and making clean products to use from skin and body care to cleaning your house and food storage. We need more of that everywhere. Thank you for doing what you do.
Ann Mobley
May 1, 2024Sarah Knapp
May 1, 2024Catherine Irving
May 1, 2024I don't like the scent of the deep conditioner for hair (in a jar). Although I appreciate, it is not plastic, I have a hand disability and fear I'll drop it or break it in the bathroom/shower. I bought it, but I don't use it. I don't like it as a leave in for curl control post-shower.
I am unable to reseal the ziplock on the powder laundry soap. I like the soap but can't use the closure. As a result, it got tipped into my washing machine once and I had a huge challenge clearing out enough to run the wash!
My challenges with hand limitations are unique and appreciate that others won't likely experience these problems. Oh, and squeezing out a pod requires someone to come help me (I live alone).
Barb Buchanan
May 1, 2024Bonnie Gillies
May 1, 2024Julia Muir
May 1, 2024Kathryn Rose
May 1, 2024Barb Gagatek
May 1, 2024I also appreciate your emails that highlight the positive changes in our world.
Your packaging is top notch, you practice what you preach!
Susan Beale
May 1, 2024Thanks
Joanna Nagle
May 1, 2024Susan Smith
May 1, 2024Colleen Bishop
May 1, 2024petra
May 1, 2024Joseph Gauss
May 1, 2024Felicia Andre
May 1, 2024Laura George
May 1, 2024I would also like something for subscription customers maybe free shipping after a number of refills.
Promote you are a zero plastic company to get more users. There are many US copycats I see on Instagram. But you all were first. Get a celebrity to promote your products.
Neil McNair Jr.
May 1, 2024Margaret Pearce
May 1, 2024Recycled plastic stuff
Patricia Kujawski
May 1, 2024I have noticed that I am cleaning the toilet at least twice a week. My daughter says she notices an offensive order after cleaning the toilet ( l do not).
Have you had any others mention either of these?
Carol Brandon
May 1, 2024I have no idea if you have any questions rewards program - that might be an idea. I think I’ve tried to sign up for it, but to no avail.
I also enjoy Steve’s newsy emails.
Darlene Morton
May 1, 2024Cindy Arnold
May 1, 2024Gabrielle Dennison
May 1, 2024Helen Pierce
May 1, 2024What I love about etee: your focus on sustainable products and packaging, your responsiveness to customers.
Cortney Skinner
May 1, 2024It's be nice if you could produce detergent sheets. I know you have laundry powders, but, I use "Clean People" detergent sheets which are the only laundry sheets not made in China but made in Canada. They're more easily recycled and used than your powder. I think the foil lining in your laundry powder packets make it problematic to recycle. (if indeed they are foil-lined). The sheets are also much easier to use with no scoop needed. I haven't yet done a cost comparison to see if your powder is more cost-effective than the Clean People laundry detergent sheets.
Joanne
May 1, 2024I will start to use your face cleaner as soon as I finish up with my Neora brand, probably in the fall.
Please create a brow & lash serum? I currently use Vegamore, it works & I like it but their containers are not refillable.
Add more scent to your deodorant & make it a softer consistency. It's too hard for me & I need more scent & baking soda for it to work. I successfully use No Pong brand, with citrus & baking soda. It's a Cdn brand that comes in an aluminum container. Recyclable but not currently refillable.
Make your dish & hand soap thicker to more accurately reflect the consistency of "big soap" brands. I currently add less water to yours to make it thicker as my hubby won't use it otherwise & buys Dawn for his own use...that drives me crazy!
I love your new deep conditioner. I use it as a styling product on my shirt grey hair.
Develop a refillable hair spray/spritz. I currently use LA Spritz & like it but it's not plastic free. I buy the large size for home & refill my travel size bottle by soaking both the plastic tops in hot water, so they pop off.
Offer free shipping, everyone loves that, lol! That's why I always buy in bulk with long subscription periods, to hit the free shipping point.
Thanks, Joanne
Chanda
May 1, 20242. I love the products and packaging. Gift boxes for friends/relatives to get them involved would be great. Pre-boxed with the etee website and info inside.